You can get free support by contacting us via one of the methods listed below:
- Visit our Support Section and open a new support ticket. To open a support ticket, you will need to log in using the account log-in details you received after your first purchase on our website.
- Add us on Skype under Skype user name counter.mind and chat with us.
- Visit our Contact Page and send us a message through our contact form, clearly stating on what issue you require our support.
Our free support covers setting up the landing page, bug fixes, editing instructions, and small CSS customizations. We only offer support for templates and landing pages that were made by us and to customers who can verify their purchase.
Account log-in details are sent to the email address that is entered during your first completed checkout on our website.
You can change your profile account password by logging in to the customer profile area and clicking on the 'Edit Account' button. If you lost your password and cannot access your customer profile, you can reset it here.
If you cannot reset your profile password by yourself, you can contact us by using the contact form. Upon verifying that you are the rightful account owner, we can reset your profile password manually.
Yes. While we offer custom projects for all kinds of websites, we are mainly focusing on developing custom landing pages for CPA and affiliate marketing. By ordering a custom project, you will receive a fully unique website, developed specifically for your niche, that is never resold to anyone else. If you would like to order a custom project or get a price inquiry, you can do so by adding us on Skype, where our username is counter.mind, or by sending us a message through our Contact Form.
We use Stripe’s secure payment system, which allows us to accept credit card payments. Additionally, we also accept Bitcoin and Litecoin cryptocurrency payments.
Yes, all personal and payment data is processed via secure SSL encryption. In addition, we do not store your entered credit card payment details on our servers.
After your payment gets successfully confirmed by our payment processor, you will automatically receive the download links for all your purchased products. Download links will be sent to the email address which was entered during the checkout.
Yes, you can access your purchased files download links at any time by logging in to customer profile area on our website.
By default, our download limit is set to 10 downloads for files attached to a specific order. If you reach your download limit, you can contact us to get your download limit increased.
You receive your License Key inside the Purchase Confirmation email after successful confirmation of your order. You can also access and manage your license keys by logging in to customer profile area on our website.
Our licensing system ensures that each purchase is tied to a specific domain. This helps protect our products from unauthorized use and ensures that each customer receives the support they're entitled to.
Yes, you can transfer your license key to a different domain at any time. In order to manage your license keys, you need to log-in to the customer profile area on our website. There are no limitations set on how many times you can connect or disconnect a license key to a domain.
The number of domains to which you can connect to a license key depends on the product you purchased. The amount of supported connected domains is specified on the sales page of the product you purchase.